RETURN POLICY
Last updated November 19, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at deletasdomain@outlook.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
Deleta’s Domain LLC
Attn: Returns
RMA #
5420 NW 11TH ST
Apt 301
LAUDERHILL, FL 33313
United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
● Opened/Tampered Body Butters
● Opened/Tampered Body Oils
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● Any order(s) over 300$ are REQUIRED to provide evidence of damage made plausibly by our products. This includes any damages, malfunction of product through transit by photo or video unedited .
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
deletasdomain@outlook.com
